This Order Policy provides more specific details on the ordering and fulfillment process at Uniy Designz. This policy is subject to our full Terms & Conditions.

1. Order Acceptance

All orders placed through our website are subject to acceptance by Uniy Designz. We reserve the right to decline an order for any reason, including but not limited to: unavailability of stock, a suspected fraudulent transaction, or an issue with a custom design submission. We will notify you by email if your order is not accepted.

2. Custom Orders and Proofs

For all custom design orders, a digital proof will be sent to the email address provided during checkout. This proof shows how your final product will look. You are responsible for carefully reviewing and approving this proof.

• Proof Approval: Production will not begin until we receive your explicit approval of the digital proof.
• Finality: Once a proof is approved, it is considered final. Any errors, including misspellings, incorrect designs, or wrong placements, that were present in the approved proof cannot be corrected or refunded after production has begun.

3. Order Changes and Cancellations

Due to the custom nature of many of our products, our ability to change or cancel an order is limited.

• Changes: You may request changes to your order within 24 hours of placing it. After 24 hours, or once a custom proof has been approved, changes cannot be guaranteed and may incur additional charges.
• Cancellations: You may cancel your order for a full refund within 24 hours of placing it. After 24 hours, a cancellation may be subject to a restocking or design fee.

4. Production & Fulfillment

Our production times vary based on the complexity of the order and current demand.

• Standard Orders: Ready-made products typically ship within 3-5 business days.
• Custom Orders: Custom orders begin production after proof approval. Please allow 5-10 business days for production before your order ships.

You will receive a shipping confirmation email with tracking information once your order has been shipped.

5. Digital Downloads

For digital download purchases, you will receive an email with a link to download your file immediately after payment is confirmed. All sales of digital products are final and non-refundable.

6. Contact Us

For questions about your order, please contact our customer support team at contact@uniydesignz.ocom